Sunscape Farms 2024 CSA FAQ

Thanks for your interest in our 2024 CSA program! Please refer to the FAQ's below and if you have any further questions, please contact us at courtney@sunscapefarms.com.

How do I sign up for a Sunscape CSA share?

Our 2023 CSA program is sold out. Please click here to be notified when the registration for the 2024 CSA opens!

When does the CSA start, and how many weeks is it?

The 2024 CSA season will start the week of June 24. All registered members will recieve advance notice of the first pickup day via email. 

 

The CSA will be 18 weeks long, and you are guaranteed 15% more produce by value than you paid for, according to our farm market pricing. 

Will there be both Fruits and Vegetables in the CSA?

Over the course of the season, the produce you receive will be approximately 30-35% fruit (by value) and the rest vegetables. There is a great mix of each and you will enjoy the excellent variety!

Can I Split My Full Share with another Family?

  • Yes, if you've made an informed decision to do so, both families will be authorized to pick up. 
  • Please keep in mind that the Full Share will come in one box. Members are expected to pick up the box and split it with their sharing member on their own (we have a drive-through pickup that needs to keep moving).
  • The Full Share rarely splits evenly. This is because it was designed for a single large family who didn’t necessarily want twice as much of each item as the Half Share, but needed more produce overall. Compared to the Half Share, there are increased amounts of some items, same amounts of other items, and some additional items (the half share receives these items in the following weeks, too, so they don't miss out).
  • Both share types have the same value guarantee, 15% more produce than you pay for over the course of the season, according to our farm market pricing.
  • If you prefer, you could purchase two half shares to guarantee a fair split and that you’d receive the same varieties. 

Where are the CSA pickup locations?

On your online or paper application, you choose which of the following locations is closest to you:

 

Sunscape Farms (Penfield)

1416 Creek St

Rochester, NY 14625

 

Sunscape Farms (Greece)

1530 Maiden Ln

Rochester, NY 14626

Which days are pickup days?

On your online or paper application, you'll choose a particular pickup day on which you will come to your chosen pickup location for your box. Some pickup days sell out more quickly than others.
 

  • Pickup day options at Creek St are Mondays, Tuesdays, Wednesdays, or Thursdays from 12pm - 7pm.
     
  • Pickup day options at Maiden Ln are Tuesdays, Wednesdays, or Thursdays from 12pm -7pm. 


If you need to change your pick-up day, you can contact us ahead of time at courtney@sunscapefarms.com.

What if I can't pick up my box?

If you are not able to pick up your box, you can choose to have a friend or family member pick it up for you. They will only need your full name to pick up your box; we'll ask for their name as well for our records. 

The other option is to donate your box to a needy family. Sunscape Farms supports local charities and food pantries and if you contact us ahead of time, we will find a family to whom we'll donate your box. 

 

If neither option works for you, please contact us at least two days in advance and we can usually reschedule your pickup.

If we didn't hear from you at least two days in advance and you didn't pick up your box during your pickup window, we will save your missed box until 6pm (summer CSA) or 5pm (Fall Harvest Box) the following day. At that time, your box will be donated to charity and will no longer be available. 

Should I return my empty box?

We will provide you with a collapse-able box. Please return it! Thanks for helping us take care of the Earth!

Will I know what will be in this week's share ahead of time?

Yes! For your planning convenience, we post a CSA newsletter online using a password-protected page (access info is sent out to all registered members via email). The newsletter will list what you should expect to see in your box that week along with some recipe suggestions focused on the produce in that week's box!

Allergies?

We allow up to 2 item exchanges per week, as a last resort for those with allergies or who absolutely can't use or give away a certain item. A staff member will help you exchange the item for one of equal value from our farm market. 

Bonus!

Remember, each half- or full-share summer CSA Member will receive a CSA Member Card that gives them 10% off additional purchases at the Creek St. and Maiden Ln farm markets for the ENTIRE season! That includes fall decor and Christmas trees that we offer after the CSA ends!

Contact Details

Email Us!

nate@sunscapefarms.com

 

Sunscape Farms Penfield

1416 Creek St

Rochester, NY 14625

(585) 406-3443

 

Sunscape Farms Greece

1530 Maiden Ln

Rochester, NY 14625

(585) 455-2558

 

Hours

Sunscape Farms Penfield Farm Market

CLOSED until April 2024!

 

Sunscape Farms Greece Farm Market

CLOSED until May 2024!

 

Fairport Farmer's Market:

CLOSED until May 2024!

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