Sunscape Farms 2024 CSA FAQ

Thanks for your interest in our 2024 CSA program! Please refer to the FAQ's below and if you have any further questions, please contact us at courtney@sunscapefarms.com.

You can sign up in the following ways:

• Sign up online by clicking here.
   
• After our farm market opens in mid-April, you can stop by during open hours and pay with cash, check or credit. If you prefer, you can call during open hours and pay over the phone. 
   
• If you would like to mail a check, please email Courtney@sunscapefarms.com to request a paper registration form. 

The 2024 CSA season will start the week of June 24. All registered members will recieve advance notice of the first pickup day via email. 

The CSA will be 18 weeks long, and you are guaranteed 15% more produce by value than you paid for, according to our farm market pricing. 

Over the course of the season, the produce you receive will be approximately 30-35% fruit (by value) and the rest vegetables. There is a great mix of each and you will enjoy the excellent variety!

• Yes, if you've made an informed decision to do so, both families will be authorized to pick up. 
• Please keep in mind that the Full Share will come in one box. Members are expected to pick up the box and split it with their sharing member on their own (we have a drive-through pickup that needs to keep moving).
• The Full Share rarely splits evenly. This is because it was designed for a single large family who didn’t necessarily want twice as much of each item as the Half Share, but needed more produce overall. Compared to the Half Share, there are increased amounts of some items, same amounts of other items, and some additional items (the half share receives these items in the following weeks, too, so they don't miss out).
• Both share types have the same value guarantee, 15% more produce than you pay for over the course of the season, according to our farm market pricing.
• If you prefer, you could purchase two half shares to guarantee a fair split and that you’d receive the same varieties. 

When you register for your CSA share, you choose which of the following locations is closest to you:

Sunscape Farms (Penfield)

1416 Creek St

Rochester, NY 14625

Sunscape Farms (Greece)

1530 Maiden Ln

Rochester, NY 14626

On your online or paper application, you'll choose a particular pickup day on which you will come to your chosen pickup location for your box. Some pickup days sell out more quickly than others.
 

• Pickup day options at Creek St are Mondays, Tuesdays, Wednesdays, or Thursdays from 12pm - 7pm.
   
• Pickup day options at Maiden Ln are Tuesdays, Wednesdays, or Thursdays from 12pm -7pm. 

If you need to change your pick-up day, you can contact us ahead of time at courtney@sunscapefarms.com.

If you are not able to pick up your box, you can choose to have a friend or family member pick it up for you. They will only need your full name to pick up your box; we'll ask for their name as well for our records. 

The other option is to donate your box to a needy family. Sunscape Farms supports local charities and food pantries and if you contact us ahead of time, we will find a family to whom we'll donate your box. 

If neither option works for you, please contact us at least two days in advance and we can usually reschedule your pickup.

If we didn't hear from you at least two days in advance and you didn't pick up your box during your pickup window, we will save your missed box until 6pm (summer CSA) or 5pm (Fall Harvest Box) the following day. At that time, your box will be donated to charity and will no longer be available. 

We will provide you with a collapse-able box. Please return it! Thanks for helping us take care of the Earth!

Yes! For your planning convenience, we post a CSA newsletter online using a password-protected page (access info is sent out to all registered members via email). The newsletter will list what you should expect to see in your box that week along with some recipe suggestions focused on the produce in that week's box!

We allow up to 2 item exchanges per week, as a last resort for those with allergies or who absolutely can't use or give away a certain item. A staff member will help you exchange the item for one of equal value from our farm market. 

Remember, each half- or full-share summer CSA Member will receive a CSA Member Card that gives them 10% off additional purchases at the Creek St. and Maiden Ln farm markets for the ENTIRE season! That includes fall decor and Christmas trees that we offer after the CSA ends!

Please note that in the case of already discounted items, we will give you whichever single discount is higher.